Return & Refund Policy

We want you to be completely satisfied with your purchase. Our Return Policy allows returns within 7 calendar days after delivery for eligible items.

*Last updated: February 14, 2026 Policy details subject to change*

Eligibility

- Items must be returned within 7 calendar days of delivery
- Must be in original packaging with tags attached
- Items with 20% or more discount (including sale items), accessories, swimwear, shoes, and merch items are not eligible for return
- Items must be unworn and in original condition

Process

1. Initiate your return through our [online portal](https://styledxgrace.myshopify.com/apps/redo/returns-portal/login)

2. Select items you wish to return and specify the reason

3. Upload photos of the items if required for your return reason

4. Print the prepaid return label provided in your confirmation email

5. Package items securely and attach the return label

6. Ship to: Styled By Grace, 431 Schofill Road, Fort Valley, GA 31030, United States

Processing begins once we receive your returned items at our facility.

Refunds

- Refunds processed as store credit only upon manual approval
- Processing takes 3-5 business days after we receive your return
- Store credit issued to your account with no expiration date
- Full refund amount credited (no processing or restocking fees)

Exchanges

Exchanges are not available - all returns must be processed as refunds to your original payment method.

Shipping

- Customer pays return shipping costs for all standard returns and exchanges
- We cover shipping for damaged, defective, or wrong items sent to you
- Return Address: Styled By Grace, 431 Schofill Road, Fort Valley, GA 31030, United States

Damaged items

- We'll make it right if your item arrives damaged, defective, or incorrect
- Contact us with photos showing the issue for damaged or defective items
- We cover all return shipping costs for these quality issues
- Processing typically takes 3-5 business days once we receive your return

International returns

International returns are not accepted due to complex customs and shipping requirements. For marketplace orders placed through third-party platforms, separate international return policies may apply - please check with the specific marketplace for their cross-border return procedures.

Contact

For return inquiries, contact us at shop.styledxgrace@gmail.com or through your [account portal] (https://styledxgrace.myshopify.com/account). We respond within 1-2 business days.